NBN boosts winding back
The ACCC says over three-quarters of NBN customers are now connected on high speed services.
A new report by the competition regulator says over 8.5 million residential broadband services are now on the NBN, and over 75 per cent of them are on high speed services of at least 50 Mbps.
In the September 2021 quarter, retail service providers bought access to about 450,000 more 50 Mbps and 100 Mbps services for residential and business customers.
About 150,000 of these were for customers moving up from the entry level 12 Mbps and 25 Mbps speed tiers.
Very high speed services of over 100 Mbps, however, declined by around 195,000 services.
This coincided with the scaling back of NBN Co’s ‘Focus on Fast’ promotion, which saw customers on promotional offers returning to their previous speed tiers.
“The 50 Mbps and 100 Mbps speed tiers have been very popular with consumers recently, which is understandable as extended lockdowns in several states and territories have resulted in millions of people working and learning from home,” ACCC Commissioner Anna Brakey said.
“As temporary promotions wind down and retailers adjust pricing accordingly, we strongly encourage customers to think about their internet needs and pay for a higher speed tier only if their usage demands it.”