NBN Co has launched a new campaign to educate the Australian community about scammers.

New variations of common nbn-themed scams have emerged in recent months.

In response, NBN Co is hogstin information sessions across the country, leveraging insights and intelligence from Scamwatch in order to raise awareness.

The ACCC’s ‘Targeting Scams’ report noted that nbn-themed scams are the most commonly reported scam type via the Australian Communications and Media Authority.

The authorities have noted the emergence of several new nbn-themed scams, including:

  • residents being sent a fraudulent nbn invoice for payment after they were offered a nbn upgrade over the phone
  • scammers claiming radiation or harmful UV rays will come from the computer and instructs the individual to move away from or cover the screen, allowing the scammer unmonitored remote access to the device

NBN Co’s Chief Security Officer, Darren Kane, says that ongoing education and awareness is one of the best ways to combat scammers and help Australians protect themselves against scams and identity theft.

“Scammers thrive on uncertainty and misinformation when it comes to the use of the nbn brand to access people’s computers to steal information or push for unnecessary payments. This is why it is critical that we continue to educate the community about how they can protect themselves and others from being scammed,” Mr Kane said.

“NBN Co is a wholesaler and does not make unsolicited calls to sell products, request remote access to computers through programs like Team Viewer, ask you to purchase gift cards in lieu of cash payments, threaten to disconnect your services, or request personal or financial details.

“This week, our teams will be concentrating on arming residents, and particularly those who help the vulnerable in our community, with the information on what to look out for and what to do if they suspect they have been contacted by a scammer.

“The team at NBN Co is committed to empowering the community with knowledge, education, and information to help protect our loved ones from these insidious scams.”