First listed on: 19 October 2019

    Team Leader ICT Field and System Operations

  • RFS Level 10/11
  • Ongoing full time role - 35 hour work week
  • Location: Sydney Olympic Park
  • Vacancy Reference: 19/71


About the NSW Rural Fire Service

The NSW Rural Fire Service (NSW RFS) is the lead combat agency for bush fires in NSW. Working closely with other agencies we respond to a range of emergencies including structure fires, motor vehicle accidents and storms that occur within rural fire districts.

Our vision and mission is to provide a world standard of excellence in the provision of a community-based fire and emergency service. To protect the community and our environment we will minimise the impact of fire and other emergencies by providing the highest standards of training, community education, prevention and operational capability. 

Our corporate video and Our Plan provides further insight into the NSW Rural Fire Service.

About the role

The role leads regionally based support services for ICT infrastructure, operational communications and NSW RFS enterprise and spatial systems. This support includes the delivery of training and educational programs for enterprise and spatial systems, identifies areas for continuous improvements and sets telecommunication standards and procedures for NSW RFS systems, fleet and facilities.

To be successful in this role you will need exceptional customer service and vendor management skills, as this role is key in creating a highly successful regionally based team which supports and promotes ICT across the state. You will need to identify and implement continuous improvement strategies to drive and deliver results for a high profile emergency organisation.

You must meet the following essential requirements:

- An Advanced Diploma in a relevant discipline, or equivalent relevant expertise.

- Current drivers licence, ability and willingness to travel.

- Required to participate on an afterhours and/or on call roster.

- Ability and willingness to complete operational training to a supervisory level for field operations.

- During periods of major fire activity, the incumbent may be required to support operational management activities consistent with their skills and background.

Click here to view the role description.

We offer:

- Flexible work practices

- Attractive salary and superannuation

- Attractive leave entitlements

- Working for a highly regarded emergency service, where supporting the local community is at the forefront of our business strategy

- Ongoing learning and development opportunities

- A location close to public transport

For further information, please review the role description or contact Kelly Browne on 0419 830 653. 

Applications close: Sunday 27 October 2019, 11:59 pm


Applying for the role: 

To apply for this role, you will need to submit an online application via and include:
- A cover letter (maximum one A4 page).

- A resume, which clearly details skills, experience and capabilities required for this role as per the role description. This should include two referees, one of which is a current or recent supervisor, and their contact details (maximum 5 pages).
Click here for further information on applying for a role in the public sector.

Job Notes:

- Prior to applying for this role candidates should download the Role Description. Candidates must demonstrate in their application how they meet the focus capabilities and other essential requirements.

- The NSW Rural Fire Service is committed to creating a diverse, inclusive and flexible workforce which reflects the community we serve. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with a disability.

- Relevant criminal history, referee checks and prior employment checks will be conducted on recommended applicants.

- A talent pool may be established for future temporary and ongoing roles with similar focus capabilities. The talent pool may be available to hiring managers across the state over a 18 month period.

Relevant Information: 
NSW Public Sector Capability Framework
NSW RFS Code of Conduct and Ethics


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