Melbourne & Olympic Parks (View other jobs from this organisation)
http://www.ictcareer.com.au/
IT Support Technician
About the role
We are looking for an IT Support Technician to join our Technology team. The IT Support Technician will act as the first point of contact for support requests on the IT service desk platform providing top notch service to our workforce. The role will provide Level1 & 2 support for all internal systems and the people that use those systems. This role plays a crucial part in the Technology team servicing our core business of Event Delivery & Precinct Management via Service Level Agreements with each business unit. The reliance on the IT department to provide robust, secure, and highly available IT infrastructure and application services is integral to the success of M&OP's business operations.
Here are some of the things you'll have the opportunity to be involved in:
Technical Support
Inst all & Deploy Hardware & Software
IT Projects and Event Delivery
What you will bring to the role:
You strive to continuously improve
Innately, you are driven for 'better'. You look for better ways of doing things that balance improved outcomes across both what you do and how you do it. From a process perspective - efficiency is your end goal.
You build strong effective relationships
You are a keen collaborator building strong relationships across various stakeholder groups. You have good communication skills and make IT topics easily understood. You bring a high customer service focus and pro-active approach to problem-solving to support your customers.
You don't mind getting your hands dirty
We are an "all in" organisation, where everyone gets involved and no job is too small for someone to do. You enjoy jumping in to solve problems and are passionate about being part of a supportive engaged team.
Qualifications, Skills & Experience
Essential
Desired
A bit about us
Melbourne & Olympic Park (M&OP) is an iconic, multi-venue precinct with few parallels globally. We showcase Melbourne to the world during the Australian Open and deliver hundreds of entertainment, sporting and community events each year across our world class venues. At M&OP we are passionate about delivering world class customer experiences every person, every event, every time. How do we do this? By seeking out the best talent to build a high performance, integrated team who are passionate about creating exceptional experiences for our guests.
APPLICATIONS CLOSE 5th April 2024
Melbourne & Olympic Parks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For further information on Melbourne & Olympic Parks visit our careers page at www.mopt.com.au/careers/employment-opportunities/
Please note successful applicants will be required to undertake a pre-employment screening. This includes but not limited to a national police check and working with children check. M&OP may withdraw an employment offer in the event of an unsatisfactory screening result.
Please note M&OP operates a direct sourcing model so we ask that agencies do not get in touch regarding this vacancy.
M&OP values the privacy of every individual's personal information and is committed to the protection of personal information. Your personal information is handled in accordance with the Privacy and Data Protection Act 2014 (Vic.). Please refer to the M&OP Careers Page at http://www.mopt.com.au/careers/employment-opportunities/ for more information.