A technology business that values the real meaning of software craftsmanship
MYOB, voted in the Top 5 Tech Companies to work for in Australia (BRW 2016)
A company that cares about your career and development
Who are we?
We are a tech company that exists to make business life easier. Our team is continually growing, inventing and disrupting conventions. We believe business can do amazing things it’s our job to help them. This is MYOB.
You'll be part of a Group Marketing team responsible for our brand and buzz. Our people create brilliantly creative ideas and have burning desire to solve business problems in fun and interesting ways. We are experts in all types of marketing communications and produce work across all mediums.
We are looking for an individual who has a curiosity and passion to improve the digital experience of MYOB’s customers. Join our talented team and you will push innovation and technology while having fun along the way.
The role will report to the Digital Experience Manager and be accountable for driving forward the digital program with the voice of the customers. Leaving no stone unturned into understanding what a customer does, thinks and feels when interacting with MYOB. You will work through various scale projects turning the abstract in to a sound digital solution. A great opportunity to dive into an established digital program and enhance your skills.
Skills and Experience required:
Strong understanding of best practice in digital, eCommerce and how to provide a great online customer experience
Expert in user centre design methodology
Experience in facilitating workshops and conducting research with business stakeholders and customers face to face. Analysing, interpreting and communicating findings
Experience in conducting usability testing in on and offline environment and appropriate methods and tools I.e. Optimal Workshop. Analysing, interpreting and communicating findings
Extensive experience with appropriate design tools I.e. Photoshop, Axure to create wireframes and prototypes
Good understanding of interactive and interface design that run across multiple platforms and sites I.e. HTML, CSS
Comfortable gathering feedback on concept, design and features with business stakeholders and customers
An increasing curiosity of technology and digital enhancements
A degree in a UX related field such as cognitive science, psychology, industrial design, human factors, human-computer interaction, usability, multimedia or information architecture and minimum 3 years’ experience in a similar role
At MYOB we will provide you with opportunities to develop your skills and capabilities so if you are looking to have an impact on an organisation rather than just a job, this is your next ideal step.
We work together to innovate, simplify and act decisively to deliver the best results for our clients and our business.
If you want to work and collaborate where opinions are valued and your ideas can make a difference, you need to work at MYOB.