Hearing Australia (View other jobs from this organisation)
http://www.ictcareer.com.au/
IT Service Desk Officer
Hearing Australia is the country’s largest hearing services provider, with an international reputation for excellence. We are currently undergoing an exciting transformational journey, repositioning our brand and workplace culture, to ensure our customers are at the heart of everything we do. When you change lives, it’s more than just a job.
The Service Desk Officer position works in the IT Service Desk team and is responsible for providing 1st and 2nd Level IT support services as required to internal Hearing Australia staff. The Service Desk provides support services to the national Hearing Australia network of 160 + Hearing Centres and is supported by experienced internal 3rd level support staff. We are looking for two customer focused and energetic problem solvers to join our small and friendly IT Service Desk team.
The key responsibilities will include but are not limited to:
The successful candidate will have:
Why work for Hearing Australia?
At Hearing Australia, our essence and purpose is to be caring and to have a positive impact. Everything we do reflects these values out in the community and within our hearing centres across the country. This role is a unique opportunity to work in an organisation that is providing world leading research and hearing services for the well-being of all Australians.