Assistant Director, Applications Services - [Archived Advertisement]

Assistant Director, Applications Services

• Manage AFSA’s business requirements in a fast-paced agile delivery environment
• Shape transformation of AFSA’s service design methodology
• Permanent opportunity in Canberra

Reliable online and ICT systems underpin the Australian Financial Security Authority’s (AFSA) ability to deliver its financial services to the Australian public and businesses on behalf of the Australian Government.  We were a finalist in the digital transformation category of the 2016 Public Sector Innovation Awards, and are committed to enhancing our online services and delivering innovative ICT solutions – ranging from automation to cloud - in the years ahead.

Lead our business analysis capability, champion user-centred digital services

In collaboration with stakeholders and ICT Services colleagues, the Assistant Director, Applications Services will manage AFSA’s business analysis and design capability.  You will lead and promote innovation and continuous improvement, and in particular play a key role in AFSA’s adoption of the Digital Service Standard and User-Centred Design.

Key responsibilities will include:

• Lead a small team (employees, contractors and consultants) to deliver high quality business analysis and user centred design for AFSA’s business and ICT initiatives.
• Champion the application of the Digital Service Standard for service focused delivery.
• Work closely with business stakeholders to understand objectives and ensure ICT delivery aligns with these objectives as well as AFSA’s Enterprise Architecture Roadmap.
• Manage implementation, maintenance and quality assurance of documentation, including business and technical requirements.
• Communicate and engage with external clients and stakeholders across business and technical domains to promote the benefits of AFSA’s online services.
• As a senior member of the Applications Services team and ICT Services Division, facilitate and contribute to workshops, project meetings or project boards, as well as present to key stakeholders and governance committees.

As the successful candidate, you will be able to demonstrate:

• Experience eliciting and communicating user requirements to support delivery of digital and online services
• Detailed understanding and application of the Digital Services Standard and Software Development Lifecycle (SDLC)
• Excellent communication, presentation and analytical skills
• Experience working in an agile environment and leading diverse teams

About AFSA

AFSA is recognised and respected domestically and internationally for our role supporting the flow of capital into and through the Australian economy. We do this by managing Australia’s personal insolvency and personal property securities systems and services, in a way that promotes transparency and predictability of outcomes within the financial sector.

Our staff enjoy excellent conditions including a modern work environment, flexibility to balance work and personal life, generous superannuation and a workplace committed to providing an environment that values diversity and supports staff to reach their full potential.

Eligibility

Please note that this opportunity is open only to Australian Citizens

To satisfy character requirements all AFSA employees must undergo a police records check.

Candidates may be required to undergo psychometric and /or work sample testing as part of this selection process.

Where a person has received a redundancy benefit from an APS agency employment and their corresponding redundancy benefit period has not expired, they may be ineligible for employment.

To apply

For more information about this opportunity and how to apply please follow the link to: www.afsa.gov.au/about-us/careers

Applications close 19 March 2017