First listed on: 15 June 2017

The Australian Department of Human Services (DHS) is home to one of the largest in-house IT operations in the Southern Hemisphere. The Chief Information Officer (CIO) Group is a key component and enabler of the Department of Human Services strategic vision. At the forefront of public sector Information and Communication Technology (ICT) transformation, the CIO Group's vision is to excel in the provision of reliable, accessible and personalised services. The department's technology infrastructure, combined with its deep understanding and experience in delivering complex customer-focused services enables the CIO Group to shape the next generation of community services and lead best practice in service delivery.

The Adelaide Delivery Centre (ADC) Division is one of three application development hubs operated by the Department.  Using a Professional Services model our multidisciplinary staff work across a diverse range of projects to meet the demands placed upon the delivery centre.

The Practice Director, Quality Assurance is accountable for leading and building the quality assurance and testing capabilities and skillsets across the Adelaide Delivery Centre and is responsible for the CIO Group's Test Centre of Excellence. They plan, develop and allocate test engineers and managers to projects.

The Practice Director, Quality Assurance collaborates with peers, business counterparts and customers to ensure the Adelaide Delivery Centre products are delivered in compliance with documented standards. They provide input into programmes to improve the quality of services and products delivered enhancing business outcomes and customer experience. Through the Test Centre of Excellence, they are also responsible for test governance, processes, frameworks and test tools across the CIO Group.

The Practice Director, Quality Assurance operates with a high level of autonomy with decision-making highly dependent on their own judgement. In performing a leadership role, they identify and drive innovation, manage and lead change, and have an active role in contributing to and implementing the department's strategic direction.

It is highly desirable for the successful applicant to have experience in leading software testing/quality assurance teams within a multidisciplinary team environment and that they hold industry recognised ICT qualifications, including:

  • Minimum five years' experience in the relevant field;
  • Bachelor's degree; and
  • International Software Testing Qualifications Board (ISTQB).



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