Department of Industry, Science, Energy and Resources (View other jobs from this organisation)
http://www.ictcareer.com.au/
ICT Desktop Support Officer
About the team
The Chief Information Officer Group (CIO Group) is an exciting, fast-paced team that drives the digital agenda for the Department of Industry, Science, Energy and Resources. The CIO Group leads the department’s digital agenda by partnering with our stakeholders to co-design digital experiences, making it simpler to innovate, collaborate, communicate, and continue to evolve digital services using leading?edge technology and smart design.
The ICT Operations Branch provides high quality ICT support and underpinning infrastructure services to the department, ensuring all staff in the department have access to stable and secure technology.
The Desktop Support team sits within ICT Operations and are responsible for delivering high level customer service and technical specialist support on a variety of technology and services to all staff across the department.
Our ideal candidate
APS Level 5 Desktop Officers are responsible for delivering high level customer service and technical specialist support on a variety of technology and services to all staff. This includes working closely with multiple teams across the ICT Operations Branch.
They will act as the onsite face of ICT as well as being an active part of the desktop support team. This role will attending and providing input at a range of meetings including team, branch, divisional and departmental levels.
We are looking for an experienced ICT Desktop Support officer who:
What you will do
In this role, you will;
For further information the role, including eligibility and how to apply, please visit our current vacancies page. Positions close on Wednesday 22 September 2021 at 11:55pm (AEST).