IT Support Officer - [Archived Advertisement]

-        Exciting opportunity to make a difference in the education sector

-        Full-time role with attractive salary

-        Grow your tech skills and experience in a well-supported environment

As a School, whose strategic and moral imperative is to Empower Girls, specifically through a liberal, humane, progressive education, Mentone Girls’ Grammar is seeking to appoint an experienced and highly motivated IT Support Officer.

The IT Services Department is responsible for the maintenance and development of the School’s ICT systems and infrastructure, which serve both the educative and business needs of the organisation. The IT Support Officer serves an essential role in the School’s IT Services Department by ensuring the school computing environment runs efficiently and at optimal performance. The IT Support Officer is also responsible for the installation and updates of all the various applications staff and students use on school managed devices plus provide support for the school BYOD program.

This position will suit someone who is hands-on with previous experience working in a dynamic team environment, highly professional with great people skills, and who can hit the ground running. They will possess a high degree of accuracy, and be quick at building community connections, getting things done and keeping operations running seamlessly.

Candidates must possess the following:

-        Tertiary qualifications in computer science or IT related discipline

-        Level 2 experience in client facing support role

-        A strong focus on customer service; demonstrate a mature approach with an empathy towards the needs of students, parents and other key School stakeholders.

-        Expertise in various versions of Windows 10 Operating systems and Microsoft Office Applications/Office 365

-        Expertise in Multimedia applications

-        Active Directory management and basic network administration skills (Windows Server environment)

-        Experience in diagnosis and repair of hardware and software issues on client computers

-        Experience with deployments & monitoring using SCCM

-        Experience with enterprise MDM software deployment and administration using Jamf

-        Expertise with Endpoint Security software

-        Experience and enjoyment in providing customer service excellence

-        Sound knowledge of Microsoft server technologies, in particular AD, Group Policy creation & Exchange administration

-        Experience with Mac OS and iOS

-        Experience in Networking such as switching, DHCP, DNS and WiFi

-        Current Working with Children Check (Employee).

Previous experience in an educational setting will be highly regarded.

For a detailed role description and application requirements, please visit our website https://www.mentonegirls.vic.edu.au/about/employment

Applications, addressed to the Principal, Ms Natalie Charles, including details of three referees, will be accepted via the School’s website on or before: Friday 5 August 2022 at 4:00pm.

* Mentone Girls’ Grammar School is committed to and promotes the safety, wellbeing, inclusion, participation and empowerment of all children, including Aboriginal children, children with a disability and children from culturally and/or linguistically diverse backgrounds. 

* Mentone Girls’ Grammar School is committed to the safety and wellbeing of all children and has a zero tolerance of child abuse. To create and maintain a child safe school, Mentone Girls’ Grammar apply Child Safe Standards.

* Mentone Girls' Grammar School has rigorous human resources and recruitment practices for all its staff and volunteers. All of our people, including volunteers and contractors, are required to hold a current Working with Children Check or current VIT Registration as well as undergo an identity check.