First listed on: 05 June 2024

IT Infrastructure Engineer


About Bankstown Sports Club

Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney’s top five registered clubs, it boasts a membership of 150,000, employing over 540 staff. Members and guests are drawn to our club, enjoying state-of-the-art amenities with a variety of beverage, dining and entertainment offerings all delivered with exceptional service.

Bankstown Sports is a one-stop destination for all.  Our venues include the Lady Banks Rooftop Bar and the Basement Brewhouse, along with diverse food offerings across Italian, Asian, and middle eastern cuisines, just to name a few.  The Group operates six clubs as well as a state of the art 600 seat theatre, a large Grand Ballroom, and an extensive range of facilities to host events of all kinds along with a commercial office tower. 

About the Role

As the infrastructure engineer for the team, you will be the infrastructure specialist providing trusted hands on and advice for the infrastructure and network environment to ensure quality and stable delivery of systems to support the vision of improving our customer and employee experiences. 
This role requires technical expertise in addition to a continuous improvement mindset, ability to plan, scope and run projects. This role is instrumental in support, security improvements, project execution, mentoring and coaching the team. 

Responsibilities included

  • Provide technical leadership and guidance to a team of developers/engineers.
  • Stay abreast of industry trends and emerging technologies to drive the infrastructure roadmap 
  • Managing and providing expert technology support across technical infrastructure and services (including Network Management, Server Management, Systems, and Cloud products) 
  • Identifying, troubleshooting, and resolving incidents as well as documenting findings, provide improvement recommendations and plans. 
  • Monitoring of system availability, performance, health, service levels, and capacity planning. Propose and report on key performance metrics.
  • Lead and deliver timely and successful completion of projects within budgetary and timeline constraints.
  • Act as a subject matter expert, providing guidance on technical issues and challenges.
  • Conduct infrastructure, networks and security reviews to maintain quality and adherence to best practices. 
  • Design, develop and communicate technical documentation.
  • Collaborate with cross-functional teams and business leaders to ensure alignment on project goals and requirements.

Essential Criteria

  • 5+ years of experience in senior infrastructure and networks roles
  • Proven experience in a mentoring and coaching more junior technical team members.  
  • Excellent problem-solving and decision-making skills.
  • Effective communication and interpersonal skills.
  • Project management experience is a plus.
  • Service Management qualifications (ITIL) is a plus.
  • Substantial industry experience with relevant vendor certifications 
  • Depth of MS365 knowledge and experience
  • The ability to work autonomously with a continuous improvement mindset.
  •  Experience in business continuity, disaster recovery, backup and recovery. 
  • Strong reporting and communication skills to effectively communicate technical concepts to non-technical stakeholders.

The Benefits

  • Be a part of a culture that celebrates your success, where we help others to succeed and are driven to find a way to make our challenges work for us
  • Join a supportive and modern team built on teamwork, empowerment of others and transparency
  • Free, secure parking
  • Daily Meal Allowance to be used in venue on food, tea and coffee
  • Additional Wellbeing Leave each year on top of all other accruals
  • Ongoing in-person, on-the-job, and online opportunities to stretch yourself and continue your growth
  • Rewards & Recognition – We acknowledge the hard work of our people and like to reward accordingly 

To apply please submit a Cover letter and resume detailing why you would be suitable for the role.

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