The Federal Government has accepted all recommendations made in a report aimed at improving telecommunication services for vulnerable Australians.

 

The Review of Access to Telecommunication Services by People with Disability, Older Australians and People Experiencing Illness recommended the following:

  • Testing how the National Relay Service could be improved through the use of new technologies and new services;
  • Strengthening consultation between industry, the community and the government to explore how new communications services can better support people with disabilities, older Australians, and people experience illness;
  • Improving the information available to vulnerable Australians to help them make use of everyday telecommunications products; and
  • Facilitating periodic discussions between the government and stakeholders about current and emerging telecommunications access issues.

 

“The Government accepts all of the report’s recommendations. Therefore, the Telecommunications Universal Services Management Agency will shortly be releasing a tender for an enhanced National Relay Service (NRS),” Senator Conroy said.

 

A copy of the report can be found at: www.dbcde.gov.au/disability