First listed on: 10 April 2024

 Manager Information and Digital


  • Join our dynamic and rapidly expanding team as we embark on an exciting journey of organisational growth and innovation, working towards our vision of becoming Australia’s Port for the Future. 
  • Work on meaningful initiatives that will help create prosperity for the North Queensland’s communities. 
  • Enjoy an environment that provides attractive benefits including flexibility, true work-life balance and generous opportunities for professional development. 

About the Port

The Port of Townsville Limited (the Port) has been actively shaping the future of Townsville and North Queensland for almost 160 years. 

Today, we are Australia’s largest port for zinc, lead, copper, sugar and fertiliser. Additionally, we handle more motor vehicles and containerised goods than any other port in Northern Australia. The goods that flow through our ports are grown, mined, manufactured and used to better the lives of more than 800,000 people across a vast catchment area, spanning from Hinchinbrook to the Burdekin and west to Mount Isa. 

On average, more than 7.5 million tonnes of goods, worth more than $11.4 billion, cross our wharves each year. Thanks to our customers, we are one of the country’s most diverse ports, linking more than 30 different commodities to 130 ports in 44 countries. 

The Townsville port is also an increasingly strategic forward mounting location in Australia’s Defence capabilities, as well as an important tourism enabler due to its modern dedicated cruise ship terminal. 

Working with us

The Port of Townsville is expanding its team of passionate and innovative professionals as we undergo a period of significant and sustainable growth. 

We are currently undertaking the biggest port expansion in our history, trade volumes are expected to triple by 2050 as new projects in rare earth, critical minerals and renewable energy come to realisation and demand for Defence and cruise shipping capacity is rapidly increasing. 

In the coming years we will be challenged to continue to deliver highly competitive day to day port operations, drive improvements in sustainability across all areas of the business and deliver major capital works projects that will ensure our capacity to facilitate the trade demands of the future. 

We are currently looking for exceptional talent to join our team as we embark on this journey. Are you a proactive and ambitious individual with a passion for making a real impact? This is your chance to be part of a collaborative and forward-thinking environment where your ideas and contributions will be valued. 

The Port provides a supportive workplace culture that is committed to improving diversity and fostering inclusivity. With a strong focus on nurturing growth and continuous learning, you'll have the resources and guidance to excel in your role and beyond. 

About the role and you

Providing strategic leadership in Information Technology, with a focus on the ongoing development of innovative practices and new generation smart technology in accordance with the Port’s Smart Port strategy.

  • Develop and execute a “whole of port” information and digital strategy for the Port.
  • Develop and execute a “whole of port” cyber strategy aligned to regulatory and legislative requirements.
  • Research, discover and implement new technologies.
  • Conduct rigorous analyses and develop strategic multiyear road maps.
  • Lead the maintenance of the Port’s technology and communication network, software and enterprise systems.
  • Implement a customer focused Integrated Management System (IMS).
  • Project management of a suite of technological improvements.
  • Develop and embed end to end Information, Digital and Cyber governance and standards implementation.
  • Develop an organisation wide data sharing platform utilising business intelligence.
  • Records management. 
  • Any other duties as directed by the​ General Manager People, Technology and Performance.
  • Custodian of information assets as per ISO 270018.1.2 Ownership of Assets.
  • Lead and professionally develop a team of Information, Digital and Cyber subject matter experts.

Experience you’ll need

To be successful in the role, you will require: 

  • Tertiary qualifications in information technology, cyber or similar.
  • Current Queensland C class drivers licence.
  • Ability to obtain a Maritime Security Identification Card (MSIC) upon commencement of role.
  • Previous experience leading the information technology function in a medium-sized, complex organisation.
  • Experience developing and implementing strategic frameworks related to Cyber, Information and Digital.
  • Experience applying a Continuous Improvement operating model across an Information & Digital business unit or similar.
  • Experience in developing a Digital Roadmap that includes implementation of smart technology to address future business needs.
  • Experience driving cost efficiencies and uplifting effectiveness across people, process, systems and data as it relates to an Information and Digital portfolio.
  • Experience leading a team of Information & Digital practitioners and subject matter experts to successfully deliver strategic objectives for an organisation.
  • Knowledge and experience in administrating a corporate wide Integrated Management System.
  • A proven track record in successfully implementing enterprise-wide systems and projects.
  • Excellent project management and change management skills.
  • Advanced skills in Microsoft Office suite.
  • ERP system experience.
  • Records management/GIS experience desirable. 

For a more comprehensive understanding of the position's requirements, please refer to the Position Description available on our website. 

Application process

  • Click apply and follow the prompts 
  • Attach your current resume and a cover letter to your application 
  • Applications close 11pm Sunday, 21 April 2024

For enquiries, please contact, noting that applications must be submitted via our recruitment site - email applications will not be accepted. 

At the Port of Townsville, we value and celebrate the diversity of our community and recognise that it enriches our workplace. We strongly encourage applicants from all backgrounds to come forward, confident that you will be met with respect and consideration. We are committed to ensuring our working environment is safe and welcoming. 

If you are an applicant who faces challenges due to cultural barriers or disabilities, please know that we are here to support you throughout the application process. We strive to create a welcoming and accessible recruitment experience for all candidates, and we encourage you to approach us if you require any assistance or accommodations. 

Together, let's build a workforce that thrives on inclusivity and embraces the strengths that everyone brings to our team. 

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