First listed on: 14 June 2017

The Australian Department of Human Services Chief Information Officer Group is seeking a skilled Design Director to support the delivery of projects within our Adelaide Delivery Centre

  • The Departments Chief Information Officer Group is at the forefront of public sector information and communications technology
  • This role joins a highly skilled, industry certified workforce
  • Solution Designers elicit and analyse business requirements to create solution designs and support the configuration of functional solutions


The Chief Information Officer (CIO) Group is a key component and enabler of the Department of Human Services strategic vision. At the forefront of public sector Information and Communication Technology (ICT) transformation, the CIO Group's vision is to excel in the provision of reliable, accessible and personalised services. The department's technology infrastructure, combined with its deep understanding and experience in delivering complex customer-focused services enables the CIO Group to shape the next generation of community services and lead best practice in service delivery.

The Adelaide Delivery Centre (ADC) Division is one of three application development hubs operated by the Department.  Using a Professional Services model our multidisciplinary staff work across a diverse range of projects to meet the demands placed upon the delivery centre.

The Compliance and Social Services branches are accountable for the delivery of ICT projects using resources provided from the relevant Practices within the Professional Services branch.

Solution Designers support the configuration of new functional solutions and provides ongoing support for ICT solutions. They are responsible for assisting the design and optimisation of enterprise-wide deployment of ICT technology solutions. Solution Designers require an understanding of ICT product offerings and their ability to work with other components as well as a high level understanding of interface technology.

Solution Designers work under the general direction and support of a senior manager. They exercise a degree of independent judgement and make decisions within defined parameters that require reliance on skills and knowledge. They plan their own work and contribute to team work goals in the context of competing priorities, and changes in workplace practices and business improvement strategies.

Solution Designers require an understanding of software development methodologies and project and programme management frameworks and policies. It is highly desirable that they have experience in solution design within a multidisciplinary team environment and hold or have an ability to obtain an industry recognised ICT qualification, such as:

•           Bachelor’s degree




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